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Laser servicing & support

Laser servicing UK

Providing cost-effective laser cutter repair, training, maintenance, and annual servicing. At One Touch Laser, we have laser service engineers that cover the whole of the UK, offering on-site laser repair of all Universal Laser Systems (ULS Inc) cutting systems. We hold stock of most laser repair parts for the complete range of systems we provide. Our customer service team can also arrange for laser cutter spares and consumable parts to be delivered to your site the next day, enabling our engineers to repair your laser with minimal downtime.

It is recommended that every laser machine purchased is done so with a service contract to ensure efficient running of your laser at all times. Various discounts are given on laser parts and emergency callout rates depending on the chosen service contract.

Education Plan

  • 1 week response time

  • 1 routine maintenance visit

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£375 + VAT

Industry Plan

  • 72 Hour response time

  • 2 routine maintenance visits

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£725 + VAT

Industry+ Plan

  • 24 Hour response time

  • 2 routine maintenance visits

  • 30% Discount on emergency call-out rate (£495)

  • 10% Discount on parts

  • 10% Discount on materials

  • 12-month contract term

£925 + VAT

Emergency service calls can be a costly part of owning any laser system. Often, a laser may function flawlessly one day and fail the next. This can be attributed to the varying outputs of many lasers in use today, leading to wear on components that will eventually need replacement. Almost every laser system will require servicing at some point, which is a normal expectation. However, with proper maintenance and planning, these repair costs can be reduced or even avoided entirely.

We offer tailored service contracts to meet the specific needs of your establishment, ensuring we have a plan that works for you. Even if you didn’t purchase your laser from us, we are happy to service and support your Universal laser!

If you're uncertain about the make of your laser, feel free to call us, and we’ll let you know how we can assist.

One Touch Laser Ltd maintains an extensive inventory of consumables and components for our complete range of laser cutters. If you need a particular part, please contact us, and our technicians will respond as soon as possible!

Receive a 10% discount on our laser friendly materials 
throughout the duration of your service contract

Laser friendly materials
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